Portal de Jumilla
www.portaldejumilla.com
More than 2,500 people have sought advice during 2014 in the Office of Attention to Consume Jumilla, located in the Center for Social Services, for which each passing day Jumillano Jumillano to make inquiries, complaints or consumer complaints.
70% of complaints are related to the service sector, among which stand out those related to telephony, electricity, gas and water, followed by housing and banking sector.
Most complaints are solved through the Consumer Arbitration Board, a body in which the vast majority of complaints are resolved Region.
In this sense, from the Office, it encourages consumers to report those actions that are considered unfair, since claims follow your procedure, and in 90% of cases are resolved favorably for the consumer.
The Municipal Office of Consumer Information Jumilla is in operation since 1984. For over 30 years, the office is offering a free public service nature of information to citizens on consumer rights, claims management and mediations with companies.
At the same time, the Office seeks social awareness in consumer users, professionals and entrepreneurs involved in commercial activity in the area, in order to encourage and disseminate both the rights and obligations of each of the certain members of the system.
Ensure the protection of consumers and users, protecting their safety, health and economic interests, promote information and education of consumers and users and promote consumer organizations and users, would be the four main services every day working from the OMIC Jumilla.
Furthermore Care Center offers advice on training, workshops food handler, and other promotional campaigns and recommendations for special use, such as the sale and Christmas among others.
Source: Ayuntamiento de Jumilla
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