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The Ombudsman Jumilla visit to present the public with this institution (08/06/2009)

The Ombudsman José Pablo Ruiz Abellán and his deputy Raymond Roman Benzal visited recently, Jumilla to meet with municipal authorities and to acquaint the public with this institution.

They were received by the Mayor of Jumilla Francisco Abellán and met with the spokesmen of the various political groups and the government team.

After the meetings, the Ombudsman and the mayor appeared at a news conference.

Francisco Abellán noted that there had been a purely institutional visits and "very important because it directly from the institution of ombudsman where you get all the information about what their job and their functions and how to assist the council in move the accurate and necessary information in the shortest time possible. "

The mayor has shown a willingness and collaboration with the institution of Ombudsman in the Region of Murcia and has encouraged citizens to "what does not work well in the municipality is required to communicate first with your municipality and if not answers can go to the Ombudsman in the Region of Murcia as an autonomous institution, independent and objective. "

For his part, José Pablo Ruiz Abellán said the aim of the visit was to introduce and present the institution, and establish channels of communication between citizens and the institution of Ombudsman.

This collaboration can be done through instruments that have the municipality of Jumilla such as the Single Window, check the Town Hall and the offices of customer service, "service can serve as channels for complaints citizens and their transfer to the offices of the Ombudsman in the Murcia region for study and resolution, "said the Ombudsman.

Ruiz Abellán pointed out that fundamentally what we want is to be close to the city for it announced the conduct of their offices are located at Calle Calderon de la Barca, 14, 2 of Murcia.

You will sign agreements with the Federation of Municipalities of the Region of Murcia.

In the four months he has run this institution has received 240 complaints of citizens of the Region of Murcia, some of Jumilla.

Shortly be presented the website of the institution through which they can learn about the institution, and complaints are handled, where it is located, how they can send complaints, and that is what the Ombudsman, which are their activities and making decisions.

José Pablo Ruiz Abellán noted that among the complaints include those related to health issues, social benefits as a whole and over the objection of citizenship education.

There are also many complaints to councils about noise pollution from leisure noise.

Regarding Jumilla noted that there has been two complaints, one about a discrepancy of a judicial sentence, upon which this institution from trafficking and other urban theme that is under request for information.

Source: Ayuntamiento de Jumilla

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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