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The telecare municipal elderly registered in the past five months more than 1,800 calls (12/11/2013)

The Councillor for Social Policy, John Calabuig, today introduced the balance of the municipal tele, with which assists about 80 people over the town, ensuring prompt action in case of medical emergency or other opinion to seniors who live alone and have a relative autonomy.

The beneficiaries access the service through an electronic device, which in case of emergency, the senior active, and immediately starts the protocol.

First, the management center makes a call to verify the cause of the emergency, and if no answer, a medical team goes to the home to help the affected.

In addition, also included within the service, smoke detectors and motion, warning that if the protocol also activates instantaneously.

Moreover, the company awarded the service also makes calls on the agenda, to remember important events service users or just to congratulate you on your birthday and know how they are.

Similarly, in Central Telecare information is available on-line on alert activations, via a direct connection to the National Institute of Meteorology.

This information allows the user to organize care possible based on existing risk, providing recommendations through calls, especially to users at risk.

Data

From June until October 31, has been managed from the spotlight calls 1,844, representing an average of 23.73 calls per user.

Of these 17 calls were received automatically motivated by the operation of the detectors installed in homes, while there have been since 1089 Call Center calls to maintain contact with the wearer.

Moreover, of the 56 emergency run, 18 have been resolved without external resource mobilization, which accounts for 32%.

Service users have received 226 visits by home care staff, an average of 3.1 visits per household.

The service funding changed in the current year to stop counting with 65% contribution to date IMSERSO-FEMP performed.

Thereafter, the City assumed all cost, for which, the copayment is implemented based on income, so that those over whose pension does not exceed 639 euros, they will provide the service for free, and the rest, a rate is applied based income will range from 5.80 euros for those who charge a pension of 800 euros to 15 euros for incomes above 1065 euros.

Moreover, local administration negotiated an agreement with the company to lower service costs 22-19 euros, and increased municipal contribution, "A three-way agreement with ensuring the maintenance of the service" explained Councilman John Calabuig.

As confirmed by the head of Social Policy, "Jumilla City Council will continue to fund this service, given the importance to the many major beneficiary, as laid out in the municipal budget for next year."

Source: Ayuntamiento de Jumilla

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